ITIL® 4 Specialist: IT Asset Management e-learning vizsga voucherrel
E-learning kód:
E-learning hossza:
E-learning nyelve:
24 tanóra
Angol
E-learning díja:
940 500 Ft + Áfa
The ITIL® 4 Specialist: IT Asset Management Course is designed to provide a comprehensive knowledge of the key concepts, principles, and challenges of ITAM. This ITIL® Certification course will help them to gain in-depth knowledge of applying the organisation’s sustainability objectives to ITAM, know how to verify, audit, and analyse IT assets, and key skills required for ITAM.
This ITIL® 4 Specialist: IT Asset Management Course is suitable for IT professionals who are involved in managing costs and risks, monitoring and ensuring compliance, and good governance of IT assets. Professionals who will benefit the most from this ITIL® Certification Course are:
- IT Financial Managers
- IT Procurement Specialists
- IT Asset Managers
- Project Managers
- Risk Managers
- Business Continuity Managers
ITIL® 4 Foundation Certification is a pre-requisite for studying ITIL® 4 Specialist: IT Asset Management Course.
Delegates will understand how to apply capability criteria to plan ITAM Capability Development, how to apply the LACMT model to ITAM activities and integrate ITAM into the organisation’s value streams.
Course Objectives:
- Understand the principles and practices of IT Asset Management
- Learn how to create and maintain an IT asset register
- How to apply IT asset management processes
- How to use tools and technology to manage IT assets
- How to integrate IT asset management with other ITIL® 4 practices
- Understand the effectiveness of IT asset management processes
Module 1: Key Concepts of ITAM
- Purpose, PSFs, and Value of the ITAM Practice
- Apply Iterative and Interdependent Scoping to IT Asset Types and IT Asset Register
- Benefits of Standard IT Assets
- ITAM’s Relationship with Governance, Compliance, and Policies of the Organisation
- Apply an Organisation's Sustainability Objectives to ITAM
- Identify the Key Challenges of ITAM
Module 2: ITM Value Streams and Processes
- Roles and Relationships of Service Value Streams, Practices, and Processes in the Creation of Value
- Value of a Common Approach to IT Asset Lifecycle Management
- Sustainability Aspects of IT Asset Decommissioning and Disposal Actions
- Know How to Verify, Audit, and Analyse IT Assets
- Apply IT Asset Lifecycle Models
- Critical Nature of Records and Documentation
- How to Integrate ITAM into the Organisation's Value Streams?
- Relationship between ITAM and the Service Configuration Management Practice
Module 3: ITAM Roles, Skills, and Organisational Solutions
- Key Skills required for ITAM
- Responsibilities of the Following Roles
- IT Asset Manager
- License Manager
- IT Asset Owner
- IT Asset Custodian
- IT Asset Consumer
- How to Apply the LACMT Model to ITAM Activities?
- How to Position ITAM within an Organisational Structure?
Module 4: How Does Information and Technology Support and Enables ITAM?
- Key Inputs and Outputs of the ITAM Practice
- Key ITAM Automation Tools and their Role in the Practice
Module 5: Understand the Role of Partners and Suppliers in ITAM
- Types of Service Relationships
- Complexity of Service Relationships
- Consistent Approach to ITAM Across the Organisation's Ecosystem
Module 6: How to Develop ITAM Organisational Capabilities?
- Key Concepts of the ITIL Maturity Model
- How to Apply Capability Criteria to Plan ITAM Capability Development?
- Key Metrics and Methods for Improving ITAM Capabilities
- Apply the Key Steps of the ITAM Capability Development
The ITIL® 4 Specialist: IT Asset Management Training Exam assesses participants' understanding of the ITIL® 4 concepts and practices related to IT asset management. This certification focuses on effective management and optimisation of IT assets throughout their lifecycle.
- Question Type: Multiple-Choice
- Total Questions: 40
- Total Marks: 40 Marks
- Pass Mark: 65%, or 26/40 Marks
- Duration: 90 minutes
- Open Book/ Closed Book: Closed Book
Starting 2023, all PeopleCert Global Best Practice certifications will need to be renewed after 3 years.
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